Terms and conditions

Please make sure your read these carefully & get in touch if you have any other questions

 

+ Startup Website £50 Per Month

An initial investment of £100 is applicable to manage the setup, this includes, but is not limited to the consultations, design workshops, mapping domains & setup of Squarespace structure.

The following are included in the £50 monthly maintenance package:

1 x Fully Mobile Responsive Website, Bespoke Design, SEO Friendly, Upto 5 pages, Hosting with Squarespace, upto 2 Image Gallery or Portfolio, upto 2 Forms which will send emails to a service provider of the client’s choice, 1 x Blog Page Setup (not including any blog posts), adding the website designed by Design Lab Project to Google Maps & Google my Business (verification will be needed by the client to complete setup), Google Analytics Integration (the client’s website will be setup with google analytics code, created using the client’s email account and managed by the client).

4 hours of monthly maintenance, this includes but is not limited to: images changes per month across the client website, copy changes per month (copy will be provided by the client unless otherwise agreed with Design Lab Project), minor design changes (to be agreed between Design Lab Project and the client as and when changes are requested), Social Media Accounts Integration (this included but isn’t limited to Facebook, Twitter, Pinterest), Newsletter setup (linking to a 3rd party account created by the client)

The following is not included in the £50 monthly maintenance package:

Any logos/submarks/favicons, integration with 3rd party platforms other those specified above, coding or large pieces of design work (once the initial website has been built and/or unless previously agreed with Design Lab Project), copy (unless otherwise agreed with Design Lab Project).

It also does not include any substantial design changes e.g complete redesign of the website or creation of new pages (unless agreed with Design Lab Project). Also not included is the payment of the domain address.

Design Lab Project will advise clients of the best directories to place the client’s new website but will not add them, this is the client’s responsibility.

+ Startup Website £100 Per Month

An initial investment of £200 is applicable to manage the setup, this includes, but is not limited to the consultations, design workshops, mapping domains & setup of Squarespace structure.

The following are included in the Startup £100 monthly maintenance package:

1 x Fully Mobile Responsive Website, Bespoke Design, SEO Friendly, Upto 5 pages, Hosting with Squarespace, upto 2 Image Gallery or Portfolio, upto 2 Forms which will send emails to a service provider of the client’s choice, 1 x Blog Page Setup (not including any blog posts), adding the website designed by Design Lab Project to Google Maps & Google my Business (verification will be needed by the client to complete setup), Google Analytics Integration (the client’s website will be setup with google analytics code, created using the client’s email account and managed by the client).

8 hours monthly maintenance, this includes, but is not limited to: images changes per month across the client website, copy changes per month (copy will be provided by the client unless otherwise agreed with Design Lab Project), minor design changes (to be agreed between Design Lab Project and the client as and when changes are requested), Social Media Accounts Integration (this included but isn’t limited to Facebook, Twitter, Pinterest), Newsletter setup (linking to a 3rd party account created by the client)

2 SEO friendly blog posts written using keywords and themes provided by the client. Design Lab Project will also be on hand to suggest themes and keywords. The 2 blog posts will be posted after the client has read and approved the work. The 2 blog posts will be approximately 500 words long each, proofread and any use of 3rd party information will be clearly labeled. The blog posts will be logged against categories created and agreed by the client (Design Lab Project can help on this). The posts will be scheduled to go live on dates chosen by the client.

Tutorials in the form of videos/skype/face to face will be provided to show the client how to manage and maintain their website if the client choose.

The following are not included in the Startup £100 monthly maintenance package:

Any logos/submarks/favicons, integration with 3rd party platforms other those specified above, coding or large pieces of design work (once the initial website has been built and/or unless previously agreed with Design Lab Project), copy (unless otherwise agreed with Design Lab Project).

It also does not include any substantial design changes e.g complete redesign of the website or creation of new pages (unless agreed with Design Lab Project). Also not included is the payment of the domain address.

Design Lab Project will advise clients of the best directories to place the client’s new website but will not add them, this is the client’s responsibility.

+ Support

During the month, to get the best response to your request, please send a clear email, outlining your needs along with any copy/images you would like replacing.

Please state the required turnaround time as high, medium, low. High requires a 24 turnaround time, Medium is 5 working days, low is within the month.

Design Lab Project will acknowledge receipt of your email and let you know asap if the turnaround time is a) achievable b) if it is, when it will be completed c) if its not achievable when it can be completed.

If it is a clear emergency you can contact me by phone.

+ Terms of Contract

Contract term: The length of the contract will be 12 months from the 1st day of the date agreed by Design Lab Project and the client. Once the 12 months are completed the client will move onto a monthly rolling contract.

Contract Cooling Off Period: The client will have 14 days from signing the contract to terminate the contract and receive a full refund, if any money was exchanged.

Contract Break Clause: After the 12 month period, if the client would like to break the contract you can do so providing 2 months notice. These 2 months are chargeable at the contracted rate. Email notice must be given and acknowledged by Design Lab Project that the contract will be terminating.

If the client wished to leave the contract within the 12 months period the remaining contract period must be paid, i.e if the client wishes to leave after 6 months into the 12 month period, they can do so paying the remaining 6 months.

Backup: Sometimes problems happen. Design Lab Project will ensure all steps are taken to manage and secure all of the clients website content. All Websites will also come with SSL Certificates as standard.

All of the content on the client website will be saved and backed up on Squarespaces cloud storage. In the event of any Squarespace system failure or downtime which results in the loss of the clients website content, Design Lab Project will not be held responsible.

In the event off loss of client information from Design Lab Projects's laptop/computer or other device to manage the clients website, Design Lab Project will not be held responsible.

Content: Design Lab Project will not handle any content it deems as inappropriate, this includes but isn't limited to: adult material, child exploitation, animal cruelty, terrorism, violence, guns & criminal activity.

Copyright Infringement: Design Lab Project is not held responsive for any copyright infringement of content, including, but not limited to pictures or text provided by the client.

+ Payment

Payment can be set up as direct debit.

If the contract is terminated it is up to the client to stop the direct debits.